Job description
Dear Candidate,
Sutherland Global Services Private Limited | Hiring For Associate Reverse Logistics For | Pune Magarpatta locationWe are hiring for Associate Reverse Logistics For Pune Magarpatta location
Looking for Immediate joiners only
Permanent work from home
All interviews will happen through telephonic calls/Video call
Below is the Job requirement for your reference, if interested please share your updated CV on the same email
Job Duties:
Process product returns, monitor RMA receipts through incoming inspection, and repair
Work with QA to drive timely product failure analysis reports as requested by sales or the customer Ensure a high level of customer service is delivered to all customers, in accordance with the Customer Service RMA policies and procedures Handle the day-to-day RMA incoming and outgoing activities Work closely with internal departments such as 3PL Warehouse, Quality, Field Services, Entitlement as required Maintain, review and update process RMA related documentation on a regular basis
Track the RMA part to the Avaya Warehouse
All open RMA's are managed and closed
Non-Conforming Inventory is actively worked and closed with Warehouses
Make collections call to customers where assets are not returned
Bill Customers for non-returned items
LINK:-
https://www.naukri.com/job-listings-hiring-for-associate-reverse-logistics-for-pune-magarpatta-location-sutherland-global-services-private-limited-pune-1-to-5-years-170921000061?utmcampaign=androidjd&utmsource=share&src=sharedjd
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